Reserve a Unit
10 feet by 13 feet Storage UnitMedium 10'x12.5'*
plus First Month Free
10 feet by 13 feet Storage Unit10'x12.5'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
1310 Rayford Rd --
Spring, TX 77386
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- RV Storage: Keep your RV off the street with an affordable parking space at our facility.
- Parking Spaces for Boats: Our parking spaces for boats are remarkably affordable.
- Online Payment Options: Skip a trip to our office by paying online.
- Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Outside Parking: Enjoy convenient, affordable vehicle storage at our facility.
- On-Site Manager: Our manager lives on site for added peace of mind.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
- Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
Spring, TX 77386
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Becky Chilton
May 5, 2024
There was quite a bit of flooding in my area. The manager of my CubeSmart called to let me know that I had been some flooding in some of the units!! We rushed over to see if there was any damage to our unit!! We were greeted by the owner and he was very kind about the situation and told us where to find the people who were working on drying out the individual halls! We were very lucky because we had used plastic tubs on the bottom of our boxes and furniture!! The only thing that bothers me is that we have to have insurance on our unit but the insurance doesn’t cover anything!! Every situation is considered an act of God!! Other than that I’m happy with my CubeSmart experience!!
Jared Mcguire
April 18, 2024
Simple and easy to setup up. Great communication. Nice facility with ample size units to store things. Made my move simple and painless. Will definitely use again if I need storage and definitely recommend
Ada Cámara
March 27, 2024
(Translated by Google) Lori and Dave are excellent hosts, they were always attentive to everything and very professional, thank you for all this time (Original) Lori and Dave son excellent anfitriones siempre estaban pendiente de todo y muy profesional gracias por todo este tiempo
K M
March 4, 2024
Great managers there. Very helpful and friendly.
Haleigh Gallant
March 2, 2024
Rick “Rico” Rodriguez
February 24, 2024
Dan E
February 19, 2024
One word. WORST
Timia Askew
February 2, 2024
Love the service??
Anne Walsh
January 14, 2024
I highly recommend this storage facility. The staff, Lori and David, are very friendly and helpful. They clearly care about their customers and making sure you have everything you need. The facility itself is kept immaculate. I like that you also need your code to exit. I noticed David patrolling the area when I was there after dark dropping off some stuff. Great to see! Really couldn't ask for more from a storage place!
valerieann78
November 26, 2023
Affordable and clean !! Exceptional service !! The best experience from a storage facility thanks to Lori and Dave !!! They are so pleasant and helpful !!! Thank you so much !!!
sharon easley
November 25, 2023
Very nice people and up front with all charges. Very clean facilities.
Tomás Prado
November 5, 2023
Dave and Lori are super nice. They helped us in the process of getting the storage smoothly. The storage is clean and accessible
Chris Wilkes
November 4, 2023
Very friendly great service
Emily Campbell
October 27, 2023
Lori was amazing! Followed up, and waa always really helpful and positive. Top notch customer service!
constructions manager
October 26, 2023
ABSOLUTELY AMAZING CUSTOMER SERVICE Laury is phenomenal ! She is very attentive and patient, she makes sure every detail is well taken care of,I would recommend this storage to any & everyone needing storage services.
bobby willis
October 23, 2023
Josh Beard
October 3, 2023
I rented two units under a “promotion” and within one month the prices increased and every month after that the price continued to increase. Do not rent a unit from this company based on the starting price because they will increase it on you.
Clint Kelley
October 2, 2023
Clean and secure. Staff is very friendly and helpful.
Diana Skarbek
September 30, 2023
Brandy Berryman
September 17, 2023
EVERY SINGLE PERSON I have worked with in the CubeSmart office has been an absolutely wonderful person to work with. ALL of my issues are because of the price increases over the years. The price has more than double in the time I have been a customer. The employees are the only reason that I have stayed with CubeSmart as long as I have.
Trina Grant
September 17, 2023
Great staff !!! Explained in details my monthly bill . Highly recommended. Made me feel at ease considering the issues I had going on with my move . The staff took the pressure off with their kinda words .
Amberley Payne
September 5, 2023
Lori and Dave are absolutely wonderful! They are both friendly and personable, and they were a huge help with always keeping us updated on our storage units at their location. I absolutely recommend storing with them!
Melissa Murphey
September 4, 2023
I’ve been renting since 2017 and never had any issues with AC going or pest everything was always clean.
Alexander Leitzel
August 4, 2023
Very clean units that are well maintained. Laurie and Dave have always been extremely helpful with any issues that have arisen during the 2 years our company has been renting the unit. Easy to access and very secure. Would recommend to any folks in the Spring/Woodlands area for their storage needs.
Katurah Adams
August 2, 2023
m green
July 7, 2023
Ken Mathews
June 20, 2023
Very personable service and clean facility. Highly recommend.
Stacy Starks
June 16, 2023
David helped us with getting a storage unit. He was very nice and so helpful! I got the last unit available in my size. So I was very happy!
Dan Hemker
June 4, 2023
My unit was ready on time, it was clean and ready for use. The facility staff remembered me from when I made the reservation and showed me where the unit was. All went very well. I would use this facility again.
Astrid Olguin
June 2, 2023
Great service!!
Fatima Osorio
May 20, 2023
Amazing and helpful people!! Made everything so easy!!
Stompy4Life
May 13, 2023
They were very friendly and the unit was very clean and also air conditioned
Cary White
April 18, 2023
We have used several storage companies in the past. CubeSmart is the best and fastest service we have ever received from any other.
Joshua Watts
March 30, 2023
Great service Dave and Lori were great.
Bobby Hutson
March 29, 2023
Very pleasant experience made moving in very easy and enjoyable! Dave and Lorie helped tremendously!
Nui Beebe
March 24, 2023
Dave & Lori we’re absolutely great! Made everything easy. Unit was clean and well protected.
Anndrew Stinson
March 24, 2023
David and Lore were awesome. Fantastic customer service!
Humberto Dominguez
March 20, 2023
I like to storage I have and the environment.
Latoia Jackson
March 2, 2023
Everyone was so nice and helpful!!!
Tanya Lund
February 28, 2023
Dave and Lore are very nice and enjoyable to work with. Unit very clean and easy to get to.
Esgrouchers Lee
February 10, 2023
Fernando Veitia
January 31, 2023
ATTENTION, SERVICE, LOCATION
Shun Bennett
January 30, 2023
Experience was friendly and professional!!
David Hokanson
January 27, 2023
Francisco Guzman
January 25, 2023
Kristi Roach
January 20, 2023
Very friendly and professional. I found what I was looking for. I was there only a few minutes, and was very pleased!
Miranda Nunga
January 18, 2023
People here are great, good customer service, always ready and available to help.
Kathy Smith
January 14, 2023
Great experience!
Ben Thomas
January 11, 2023
The team at this location really understand the term "Customer Service. We appreciate all the help in making this a simple process.
Kennetha Thomas
January 10, 2023
Great customer service
Steve Gamez
January 6, 2023
Great service
george davis
January 5, 2023
Dawn Larson
January 4, 2023
Lori is very personable and helped me with everything I needed and extra .. My uncle had to be put in assisted living and at a very stressful time getting his things in order she was very sweet which made a big impact. I am very thankful for her help..
andrew sayson
December 27, 2022
This place is well taken care and the facility is in top shape and inspection ready. The staff is friendly and the manager is the best due care service attitude
Sandy Rodriguez
December 19, 2022
Professional, friendly customer service. Thank you!
Mike Brown
November 25, 2022
This was my second unit, smooth process.
Michelle Prescott
November 21, 2022
Great staff, ease of access
La Monte' Barlow
November 15, 2022
They were great
Pam Anderson
August 30, 2022
I always felt my belongings were safe. Not to mention the customer service at thisocation is top notch
Judas Syder
August 27, 2022
We had to get two units in a hurry due to a delayed house closing. Units were clean and easily accessible. Laurie is very helpful and personable. She is quite attentive to any needs.
Whitt Powell
July 2, 2022
Lori was awesome.. excellent customer service!
Lee Moye
June 28, 2022
Wonderful room, clean fast and efficient. Nice facility.
Jerry Porter
June 22, 2022
Great service for 10 years. Now moving again. Jerry
Jonathan Cathey
June 14, 2022
Great customer service and clean spaces
Justin Tracy
June 9, 2022
No break-ins, polite staff
Ben Beatty
May 24, 2022
The unit was easily accessible. The staff was always courteous and knowledgeable. The cost was reasonable.
Mew_snipez On yt
April 2, 2022
He was so nice person I’m glad I’m find people like him thank you so much
brian mason
March 26, 2022
Great and friendly staff
Justin Scheurer
December 7, 2021
Nice storage units, safe, and clean
brazos jones
November 30, 2021
Awesome service, units are well taken care of. Highly recommend!
Dennis Scott
November 23, 2021
This is by far the best storage they accommodate you very well the price is great and David was great help and assisting us at the facility by all means get ahold of David if you want to store here again this is a great place and a great price we got their largest storage unit cheapest around very clean and courteous facility I highly recommend CubeSmart
JohnMark Gates
November 23, 2021
Great experience. The manager David Barnes is very professional and kind. He went out of his way to help me with a logistical issue that I was having with a moving company. Will definitely store here again.
Stefanie Ciabattari
November 5, 2021
I needed a storage for just a short time. They were so quick and prompt to get everything situated for me. They were so nice to help me get in and out and make sure I knew exactly how everything worked. I definitely recommend them and will be using them again if I ever need to store anything.
Ryan Janise
November 4, 2021
Just needed something for a couple weeks. Super friendly, easy to access and worked with me for my atypical situation so I could meet my need without paying a fortune! Will use again if I have a need
Chris hobbs
November 2, 2021
huth001
October 6, 2021
Everything was easy to setup and everyone on-site was super friendly
Tyler Moyer
October 5, 2021
Easy check-in and great service all around.
Niko Jennings
October 1, 2021
Staff was very pleasant to deal with and super helpful when needed
Lose Sanft
September 30, 2021
David, YOU ARE AWESOME!!! Great attitude n best customer service and very knowledgeable. Got me a storage room so quick n gave me a tour on golf cart to make sure it was the right size that could fit all my belongings!!! Thank you so much??????
Cindy Calixto
September 13, 2021
Staff was great and extremely helpful! Would recommend!
Mary Dixon
September 8, 2021
Good experience I would have given a 5 star, except the cart was in the shop, so I had to walk to my storage in the back, and the rep forgot to get the code to unlock the storage, so we walked back to get the code, other than that no problem at all. The quotes were exactly as it was on line. My experience renting the unit was great, However after moving my items from the unit I noticed I had several items missing, not just several but a lot of my things were missing, I sent Corporate an email about 2weeks ago but haven’t heard back from anyone as of yet….So I definitely wouldn’t recommend anyone to store anything Cubesmart.
Mark
September 7, 2021
Friendly helpful employees. Especially Lori. She was fantastic!
flatrocker
August 21, 2021
I have been a customer for many years. Clean, secure and well maintained. Good communication between management and customers.
Glenn Brymer
August 20, 2021
I am happy with the climate controlled rooms for my papers & file storage. The personnel are polite & helpfull. Charlene and the others keep an eye on things and they are good people. There is plenty of lights at night and the place is clean.
Penny Navarro
August 18, 2021
While I don't like CubeSmart as a company, I really like this branch. Don't remember the lady's name but from the time I was ever in touch with her about my mom's unit in 2014 until having to go all the way to Spring, Texas after my mom's death this year to empty the unit, she went out of her way to help me. I would highly recommend this branch to anyone looking for a storage place to call this branch. Thank you all at this location for you kindness and help. Penny Navarro
Carolina Gonzalez
August 17, 2021
We have been renting office space here since 2003, love the staff, very friendly. They take care of any request very quickly. Very professional staff .... Lori and Dave. I would recommend Cube Smart in Rayford to everyone.
Sam Sharma
August 17, 2021
The staff are awesome at this location. Very helpful and super friendly. They make our rental experience a hassle-free one. Highly commend Mr Dave and Ms Lori for their professionalism and friendly attitudes. Always a pleasure to deal with.
Ashley Mayers
August 1, 2021
The staff was very friendly and helpful.
Jerry Marsh
July 3, 2021
Clean, easy to access, managers are helpful and nice.
garnett mcclora
July 1, 2021
LORE- is the best associate ever. I rate her ten (10) stars. She was always helpful and willing to do what she could to help. She is at 1310 Rayford Road, 77386. Because of her I recommend this storage. Thank you for such a dedicated employee.
Tina Sweeney
May 12, 2021
David and Lori were very kind and professional.
Lisa Snow
May 7, 2021
Omg I absolutely love this storage location. I've been storing my stuff here since May 2019 and David the manager has always been kind, understanding and patient with me. I HIGHLY RECOMMEND anyone who needs a place to store their items to go to this location. 5 stars plus more
hln johnston (SpunDucky#1)
May 1, 2021
Clean and private gated
Reginald Green
April 30, 2021
The storage facility had great lighting at night,that made you feel safe entering and existing all through out the day and at night.Customer service was very nice and helpful all the time.
Charles Stafford
March 10, 2021
Vert friendly and informative
Michael “Texas” Lang
March 2, 2021
Michael Martinez
January 31, 2021
Nice setup, very clean. 3 stories with elevator ??. Extra nice security system.
Kelly Williams
January 19, 2021
Great place, and very clean
Leo Rosé
December 14, 2020
Quick and efficient signup, friendly staff
Juan Reyes
December 4, 2020
89 dollars for a 5 by 10
C CW
November 3, 2020
Nice and clean.
Kandis Johnson
October 17, 2020
Easy access to unit and very helpful staff
Tim G (ThatGuy)
October 13, 2020
Rebecca Mcclure
October 11, 2020
Do not store here...The manager who lives on site is not very nice and is very rude. He blamed me on dirt that was left by another customer on me and I told him it I had nothing to do with it but still again blamed me. I will not stay at a storage facility that treat people in this manner. The fans in the non-climate storage does not work so you can hardly breathe. They went up one the storage rant $15 within 6 months after I moved in. A true rip off. I would never recommend or rent from this storage company ever again...ever!!!!
Ramsey Fahel
September 15, 2020
rosemary cole
August 23, 2020
Just needed a box ...great customer service
daniel johntson
July 16, 2020
Cube smart raised my rent in the first six months. When I contacted them to request the reduction I was told that their units were almost all occupied and I had no choice but to pay more. I had two units with them and they raised rent on both of my units within a month.
K White
July 14, 2020
Danielle
May 3, 2020
Friendly helpful lady there would recommend giving them a shot :))
Courtney Ferreira
April 3, 2020
Looking for great customer service? So many storage places have popped up in our area over the years. We have lived in Imperial Oaks since 2006 and have witnessed the growth first-hand. We have stayed with CubeSmart over the years for several reasons. For one, they are very easy to get in touch with. Laurie has been so helpful and knows all of us. We feel like old friends. We have gone through flooding with CubeSmart and the level of professionalism and care they took to ensure all of their clients needs were met were one of a kind. We know our storage units are safe, well looked after and they are more than willing to help their customers when it comes to special requests. A great small site to consider when you have run out of much needed space.
Verns Harris
April 2, 2020
Ms. Lori is always pleasant and ready to help. I've used this location several times over the last ten years and never been disappointed. Dave thank you again for your awesome help today!!
Lauren A
March 4, 2020
We rented for a shorter amount of time, about 3 months. This facility did the job, but even our indoor, climate controlled unit building ended up with a Millipede problem. Customer service was good, but bugs were the deal breaker for us.
Clifton Whitaker
February 2, 2020
George Mendes
January 28, 2020
The customer service at this facility was exemplary! They were very helpful in explaining the various term options and helping me pick which size facility would work best for me. Prices were also the lowest in the area.
David Earl
October 24, 2019
Michelle Huff
October 15, 2019
It was ok. The guy at the front could not pull up my reservation even though I had all the information even the number. He did honor the price and type of unit I wnted. Then the disclosure of insurance that was required I never seen on line so my price went up 12 a month. I asked about a dolly prior to going there and the lady I spoke with the day before said she would have one for me so it would not take along time to unload. When I got there I had to go search two buildings/wearhouses and still no luck. It took me more time to look than it did for me to finally unload my stuff. The guy did go and find a dolly for me but, I spent more time wandering around. I wish this place had cameras inside the buildings but most do not seem to. The only secure thing about this place was the extremely long passcode.
Sarah Jewell
October 4, 2019
Have had our belongings at this facility since 10/2018 and our rate has steadily climbed from the start. Now at $125/mo for a 10x15 NON climate, drive up unit. Will be moving our things. Can get a climate controlled elsewhere for much less. Also the doors do not seal well allowing dirt, leaves, seeds, and dust to coat everything inside.
PATRICIA PARKOS
August 17, 2019
Agreda Robinson
July 14, 2019
Keith Legette
July 9, 2019
Easy access ??
Tanya Silva
June 18, 2019
Wonderful to work with got me in at the last minute and everything went smoothly. They even let my movers through the gate while I was handling paperwork.
David Cable
June 9, 2019
Gary Ryan
May 10, 2019
Dan Solana
October 31, 2018
(Translated by Google) It's dead (Original) Chafa
Lori Vance
October 26, 2018
Lauri is awesome.
Hitman Entertainment
September 25, 2018
Jerry Jackson
August 20, 2018
David and Lori were great. The facility was clean and easy to access. The unit we rented was perfect. We moved from a 3 bedroom home with a large barn and everything fit!
mauricio chapellin
July 23, 2018
(Translated by Google) I went to put my things away and the password they gave me didn't work because I couldn't open the door. I'm going to go again at the end of the afternoon to see if I can get in again. (Original) Fui a guardar mis cosas y la contraseña que me dieron no funcionó por qué no logré abrir la puerta. Voy a ir nuevamente al final de la tarde a ver si logro ingresar nuevamente
Michael Hoskins
July 14, 2018
reserved online. 10x7.5 outside drive up. when arrived, was shown a unit that had dead bugs and daddy long legs with an accomplished web. Was told they would need to clean it before I moved in. (duh). Unit looked shallow, measured and found the unit to be over a foot shy of the 10x7.5 (maybe should be a 10x5) advertised space. Lady said let's go back and verify unit number, Manager copped attitude as soon as I mentioned it measured a ft shy. Then got recommended going to a bigger unit 10x10. (would be nice just to get the 10x7.5 that's advertised.) Left due to attitude being kicked my way. called 800 and they said they don't have any resolution abilities beyond sending an email to district and playing the 24 to 48 hour waiting game. Online says 3 more units available 10x7.5 (Im guessing I was shown the cleanest dirty unit.)
Jennifer Mireles
July 9, 2018
This facility has always been very clean and maintained. The staff is very friendly and helpful and willing to go out of their way to make sure they keep their customers happy. District manager Tom Black and Lori in the office at the Rayford Road location we're very gracious in working with me so that I didn't have to move from this location. Definitely would recommend renting from this location.
Adam Brass
July 8, 2018
Great experience when I called and spoke with Lori asking for overall services available through this location. Although I called for competitive pricing in the area I will finalize because of Lori's customer service and knowledge of the product. Thank you, I would recommend!
Sherry Monroe
June 11, 2018
Aaron Tarburton
March 31, 2018
Robert Seidmeyer
March 24, 2018
Anthony Bostick
March 22, 2018
Jacob Holt
March 11, 2018
Greg Giles
January 2, 2018
Reserved a covered space online. Showed up at the location to do paperwork. Lady was nice - I paid, signed papers and was issued a code and receipt. The next day I showed up to use my space and couldn't gain access. I had to get out of my truck (in the rain too) and go in. THEY HAD NO RECORD OF ME IN THEIR SYSTEM. I had to go through the whole process a second time, making me incredibly late to my next appointment. The people were nice, but don't seem to have the process down. Plus, on the day I first showed, gate was wide open. Next day, the walk through gate was wide open.
joette cordsen
October 6, 2017
Very clean facility and friendly helpful staff.
Kelli Williams
September 23, 2017
Lady at the front desk acted like asking her to do the up to one month off for if someone refers you there was a big deal. She said and I quote "we don't like doing these there to much work" I was in shock I said well it's your job and it will be done. So I spoke with the manager who lives on site and he was real nice and did it for me and came and told me he got it taken care of. But maybe that front office lady needs to get a new job. She even rushed us because she needed to leave to go western union her son some money. What kind of business does work like that. Good thing we won't need them but for a couple months.
Danny Chirla
August 10, 2017
Had a great experience with Dave and Lori. They were very helpful and friendly. Always available to answer any questions that I had. The facility is clean, safe, and very well planned. Thank you to the both of you.
mayguoren
August 9, 2017
Upon arrival with initial load, I couldn't access the gate. I had to call the customer service to get a temporary password
Tony Johns
June 13, 2017
Robin Bodiford
June 4, 2017
Positive experience. Lori was extremely helpful, concise and thorough. She pointed out everything we needed to know regarding every aspect of renting there. I left having no unanswered questions and a great place to store my things.
Valerie Browne
June 1, 2017
It's climate control which is a must in this kind of heat! It's centrally located and very easy to get in and out. The attendent Dave is extremely helpful as well as friendly. He always has the property very clean and organized throughout.
Jamie Quinn
January 26, 2017
On site staff is very helpful. Good price. Good location.
Dwight Osteen
January 15, 2017
Great place to buy CPAP supplies from cpap4.me located here
Antoinette Dixon
December 31, 2016
Fabulous service and staff. I would recommend this facility.
Richard Ferrer
December 12, 2016
Fast and friendly service. Storage units are well kept in great condition.
blake X
September 2, 2016
Awesome service! Lori & Dave were awesome. Great prices. Great place to rent a storage unit.
Natalie Hubble
August 28, 2016
Reaver
July 27, 2016
It's a storage place...it's a little run down. Lights burned out and the back half of the property floods in heavy rain. The keypad to get in is a pain in the ass.
Randy Breaux
June 23, 2016
Manager was very knowledgeable of the product he had and the price was competitive. He was very friendly and went out of his way to make sure I was satisfied with his service.
Robert Parsley
March 23, 2016
We rented office space from CubeSmart and had a great experience. They were professional and very helpful.
D L Kardatzke
March 11, 2016
Jenny's School
February 26, 2016
The staff goes above & beyond to provide the best customer service consistently! It is a very convenient location and very affordable for all of our needs! Definitely worth it!
Linda Fischer
February 18, 2016
Very nice people. Convenient location. Good price.
Raul Mux
February 10, 2016
Easy to move in as a new customer. David and Julie are the friendly staff at this store. I reserved my unit early in the morning and I moved in in the afternoon. They facilitated 24 hour access to help me complete the moving process in one day. Thanks David and Julie!
Patrick Cadena
January 20, 2016
Clean facility, super friendly staff, and a safe feeling every time either my wife or I go alone. Highly recommend this business. Great location as well.
judy gonzalez
November 19, 2015
We have had an office in this location for years now , never had a problem , very friendly staff, and get things fast for you . I would recommend this location to anyone.
Donna Grant
November 17, 2015
Friendly staff and clean establishment.
Craig Mooneyham
September 8, 2015
The facility is great, but I was misled about price and promotional discount of the unit I chose, albeit unintentionally. I was shown a climate-controlled unit and given a price from the rental agent's price sheet and told this unit had a half-off the first month's rent special discount. However, when I went back to the office to sign the agreement, I was told that the actual price was $20 more per month and the half-off did not apply to this unit. Dave, the manager, was there and didn't honor the special discount I was quoted and which was one of my deciding factors in choosing the climate-controlled unit over an outside, or drive-up, unit. I know the above was just a mistake, and I'm not holding that against Dave or the agent (I believe she was a relatively new employee), but I do wish the special half-off discount would have been honored. That's the only negative I've experienced with this CubeSmart. Otherwise, the location is good and the facility is great.
Matt Roseberry
July 27, 2015
David provided great customer ! Just wish CubeSmart had different policy for rental term. I had situation change just a few days after signing agreement where I won't be able to use the unit but they won't do a partial refund. Dave even tried to help me out but computer said no.
Krishan Patel
December 5, 2014
Great customer service provided by Mitch and David. Used other local storage places and have had horrible experiences. These guys really care about their customers. Thank you very much!
