Reserve a Unit
5 feet by 8 feet Storage UnitSmall 5'x7.5'*
plus First Month Free
5 feet by 8 feet Storage Unit5'x7.5'* Storage Unit
- Indoor Storage Unit
- 1st Floor Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
19840 FM 1093 Rd
Richmond, TX 77407
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- Storage for RVs: Spend less and get more with parking for RVs.
- Boat Parking: If you have no place to park your boat, we can help.
- Indoor Car Parking: Protect your vehicle from the weather with indoor parking.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
Richmond, TX 77407
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Miguel Aguilar
May 7, 2024
Thanks for the help getting some storage quickly. Tamara was very helpful and more than willing to accommodate me and my family.
Ted Flowers
April 15, 2024
Very supportive !!
Robert Santana
April 9, 2024
The manager of the facility is outstanding. She goes above and beyond on helping to resolve situations we encounter that has nothing to do with the storage obligations. She is a true solution finder and bailed us out of many jams we found our selves in. I can’t say enough about how we appreciate her help on a day to day basis.
Shannon Bloodsaw
March 4, 2024
Kamal Rashid
March 1, 2024
Hector Castro
February 24, 2024
Támara is an excellent person to help you with storage, super friendly and tries to help you with everything you may need. I recommend this place. Thank you Tamara
Doug Langston
February 22, 2024
This place was rat infested. Replace back door without installing the inside of door slides to lock the door from the inside. Because of this my unit and also 15 other units were broken into. I had over $22,600.00 worth of tools stolen. Manager is rudest person I have ever had to deal with. Rent will increase every 6 months. I had 6 units, this started during covid and never stopped. I also had been there since 2015.
ubaldo lucio
February 20, 2024
The attention from y’all and the secure we feel.
Sharon Potts
February 20, 2024
Wonderful experience with Tamara revived my storage unit with excellent customer service thank u …
Terry Jones
January 28, 2024
My move in was effortless and smooth. Tamara was great.
Sigrid Stewart
January 25, 2024
We had a security incident and Tamara was incredibly helpful and did everything possible to resolve the issue!
Paulo Braganholo
December 24, 2023
Trish Nguyen
December 22, 2023
sharon was beyond amazinggg and we can’t thank her enough for all her help! perfect person to run into during the holiday season ??
John McNeill
December 20, 2023
The rental agent was very informative and helpful. She was very friendly and I would definitely recommend renting from your facility to anyone.
averett barksdale
December 10, 2023
Very professional and kind to me
Rene Ramirez
December 5, 2023
Great location, clean and easy to access.
Khan From Texas
November 30, 2023
Paid for years without ever being late. Was out of the country, my CC got compromised and I did not have access to the new one. Told them I was out of the country , was only a few days late for first time ever and they emailed me saying they were going to put a lien on my unit, blew my mind. The second I got back, paid them and emptied it out within a week. Will never give them business again.
Monica Meyberg
November 24, 2023
Sherry was very helpful. She did go the extra mile to help us out!
Anna Arevalo
November 4, 2023
Place kept clean and safe. Staff was very friendly and assisted with all questions.
Edward Nelson
November 1, 2023
Having the location staffed with a human.
Andrew Pavlak
October 29, 2023
This CubeSmart location is highly recommended; very clean, safe, with customer service to boot. The staff here are a cool drink of water on a hot summer day. Sharron is as knowledgeable and accommodating as she is beautiful. Tamara is so helpful and kind, with a smile that will get you through the most stressful of moves. Great staff, great product.
LaDereceaux Wade
October 1, 2023
Store front rep was great. This is my second time renting a space there at the last minute and both times she was accommodating and easy to work with. Within 30 minutes I had the unit rented.
vf84_hunter1 chasing pkmn
October 1, 2023
If you need to store you unwanted things, but don't want to get rid ,this is the place.
Alexander Mejia
August 26, 2023
I felt like my stuff was very secure, safe and well maintained at the storage unit.
Mariquita “Kia” Blackmon
July 30, 2023
Customer service top notch! I was very stressed about the whole moving experience. But, she had a ideal about what I was experiencing and showed me sympathy and comfort. Thanks and God bless you!!
Old Man Jenkins
July 28, 2023
Property management is great, no issues with them. The pricing will grow faster than the national debt. I was in at $514 and was out within 18 months at $653. No chance for a discussion so they lost 3 units besides this one.
Mikey Shamsi
July 19, 2023
Very pleasant and courteous staff
Zaka Aamir
July 14, 2023
Safest place to park your trailers ???? and customer service is amazing
Mary
June 30, 2023
You are better off buying your own storage shed. Rent increases will bleed your income.
Zoraida Guillo
June 26, 2023
Tamara, and Wes helped me today with very efficient services about my monthly rate. They are great. Many thanks. Zoraida
Nisar Karedia
June 25, 2023
Very professional and friendly Staff. Great customer service
Liz Tyler
June 14, 2023
Staff is very nice and helpful. It is a very clean and safe place. I never worried about rodents or the weather (flooding). I would definitely use CubeSmart again.
JDMedia
June 2, 2023
Jose Urdaneta
May 17, 2023
Excellent service and good attention
andero beard
May 13, 2023
Amber offered great service
fredrick kama
April 15, 2023
Very nice storage and Amber is amazing great customer service
Paola Avila
April 7, 2023
Tamara was very professional and nice! Very clean place and prompt with everything. Great customer service and the price is really good! Amber was great as well ?? she knows how to be a great team player with Tamara.
Dorhale Johnson
March 5, 2023
Dean Peters
March 2, 2023
Polite staff and facility was always clean.
Carlos Sanchez
February 11, 2023
Great service and positive attitude. Helped with all questions
Justin Felder
February 6, 2023
Ramon Medina
January 10, 2023
Very pleased,Excellent service!!
Austin A
December 4, 2022
Property manager is so nice and great to work with. The process is also so simple and easy.
Dan Lehane
November 7, 2022
The manager is very knowledgeable and very helpful.
Todd Dieterich
October 19, 2022
Even though I did not continue with the reservation and the rental of the store room here at this location, I will tell you that Amber was spectacular and how she handled everything with showing me the unit and giving me prices and information. Definitely a great experience
matthew redd
October 19, 2022
Amber and her manager were awesome
Satonia Freeman
September 20, 2022
Cleaness. Customer service was awesome. Flexible with my payments.
Rabih Suki
August 31, 2022
Doris was awesome, knowledgeable and very helpful
Arab Orchestra Houston
August 31, 2022
Doris was awesome, knowledgeable and very helpful
Royal top Remodeling
August 18, 2022
Herbalist
July 15, 2022
I was referred by my friend and he was a super cool experience costumer service was fantastic
Jenn Dudley
July 7, 2022
Sharon was great - incredibly helpful and patient with all my questions and indecision on a very stressful day. Would definitely recommend.
Louise
July 6, 2022
Pierre L
June 30, 2022
It was my first time renting a storage unit and the ladies at this CubeSmart location made is a smooth and easy experience. Thank you!
Denise Jenkins
June 17, 2022
Easy online setup. No contact required the way I preferred.
Qaisar Dar
May 27, 2022
I was unable to select the spot since smart leasing randomly assigns the spot. Also when asked the manager at the location, she didn’t have the internet for last 3 days and was visibly very frustrated and didn’t offer any help. Extremely unfriendly customer service to the extent that it feels like a crime to ask her a question
Sharon Potts
May 6, 2022
Ms. AMBER an Ms. Sharon are the best I was given the best customer service in town. I have been with CubeSmart 3 years and the service is never ending always their to help with just about anything.. Safe an scure at all time love it here .. Thank you ladies...
Ally Bush
April 16, 2022
Best prices I’ve seen near me!! Amber was so helpful and friendly. She explained all the security features which reassured me my stuff would be safe! I highly recommend this place
Jeana Weimer
April 1, 2022
Jazzy Smith
March 14, 2022
Paula was very professional! Place was clean and organized.
Kathy DuBois
March 10, 2022
Our company has it's office at this CubeSmart facility. Office is located in the back and is secure. I sometimes need to work in the evening and Sharon, the property manager, makes sure the lights above my door is working properly. She is ALWAYS willing to help me with anything. She takes great pride in the property, wanting it to look clean and be safe and making any needed repairs very quickly. I truly love having our office in this CubeSmart facility...and it's because of Sharon.
Kyle Kenter
March 8, 2022
Management is fantastic here, Sharon is a pleasure to work with and always willing to help!
s card
February 21, 2022
Amber was awesome — super friendly great service.
Lamont Cunningham
February 20, 2022
Hoa Tran
February 14, 2022
Monty Ferguson
February 4, 2022
Very friendly and professional people.
Alexander Mickens
February 4, 2022
M Buck
January 4, 2022
Not only did Cubesmart raise rates consistently and substantially but I found out they just sold the location in Richmond on 1093 to Devon Self Storage and never notified renters. Devon sent information with a letter mailed 12/24/2021 that rents due 12/14 on should be sent to them. The notices were so late it was not possible to stop auto debits and then the phone number on the letters has no answer and if you ring long enough a Verizon message comes on making it seem a cellular. I did finally reach Cubesmart to complain and find out if this was legitimate but the entire exchange says a lot about what to expect in terms of service or even access.
john goodridge
January 4, 2022
Clifford Imafidon
November 29, 2021
Very friendly customer service. I will strongly recommend.
Anthony Coleman
November 14, 2021
Leonor Novak
November 12, 2021
Great storage facility with a professional management team. The property is always clean and well maintained/ The property manager is always on top of things and responds to any issues in a friendly and timely manner. She goes the extra mile for her customers.
Jose Garcia
November 10, 2021
Overly grateful and super satisfied with the employees and management. Amber has been super awesome in helping and making sure all our needs are taken care of here at cube smart amazing storage and office space would definitely recommend for future business.
Moises Rosa
October 22, 2021
This place has the best customer service ever.Miss Amber is very good to work with.Answering all your Questions.
christian garza
October 21, 2021
WILLI LE PRO
October 19, 2021
Amber has done a fabulous job at showing me my unit, giving me all the info I needed and was really kind and patient with me and answered all my questions
Alma Churchill
October 19, 2021
Clean parking lot
cedrick potts
September 22, 2021
I have been with cube smart a couple of years now. Staff are very professional and kind, storage facility is well kept and organized.
Mara Hranac
September 19, 2021
Great customer service and so helpful.
Wooblio Sanchez
August 24, 2021
It is the best storage unit we have had.
Marco White
August 18, 2021
Great location! Cube Smart has the perfect storage size for your needs. From a small climate controlled closet to a huge garage to an outdoor parking spot for a RV, you can fit just about anything your heart desires. Convenient fire extinguishers nearby just in case anything gets out of control. My caretaker Gabe, was very professional and helped me and he knew his stuff. There is nothing to complain about this lovely gated storage facility.
Gilberto Gomez
August 12, 2021
The storage inside is so clean , organized,
Deborah Deacon
July 22, 2021
Great Customer Service, always courteous and helpful if any problems or questions.
TowEx Towing & Recovery LLC
July 8, 2021
awesome service & fair prices . Sharen the manger is very friendly and easy going .
FullDisclosure FTW
July 8, 2021
Great place, great people.
Rachel Loeb
July 8, 2021
Great location and friendly staff! they were able to answer my many questions with a smile & the grounds are very well kept, i will be using this location for all my storage needs :)
Ann
July 7, 2021
I am very pleased and satisfied with the service from Sharon. She helped to find the right size unit for me belongings. Sharon did not try to push me into a unit that was too big or small. Sharon was extremely friendly yet professional at the same time. I look forward to continuing doing business with Sharon in the future.
Joshua Jeffreys
June 30, 2021
Great service all ar I around ! Very professional! This person named Gabrielle Gomez was very professional and helpful! Give it a 5
Micheal Garcia
June 30, 2021
My experience here is AMAZING . Gabe is very helpful, provided us with the right size unit. Service was Amazing.. very polite and respectful.. Every time I go there if he’s there.. any question I have he is there to assist.. Great location off the highway. Very nice people. My things are In great hands.
Emily McDougall
June 30, 2021
Great location! Staff is amazing and the grounds are always clean so I know I don't have to worry about bugs or rats. Sharon's fantastic! Always takes the time to say hello and answer your questions. 10/10
Korenna Hlavinka
June 30, 2021
Sharon was the nicest person there. She really seemed to love her job. Very knowledgeable.
Mercedes Owens
June 29, 2021
Sharon has such outstanding customer service skills. She always goes above and beyond to help. I’m so glad this location has such a kind hearted person that will do what it takes to get the job done!
The Crone Tevys
June 29, 2021
Best storage ever!
BIG D
June 11, 2021
SO NICE, so easy, the place is very clean and well taken care of. You can't find a nicer Staff. No bugs or Rats so I am very happy.
Matthew Ondruch
June 8, 2021
Awesome place. Sharon helped me understand a lot I didn’t know about storage properties and helped me find exactly what I needed. Highly recommended.
Patty Rodriguez
May 25, 2021
HERNAN BALVIN
May 10, 2021
Xavier Villalpando
May 1, 2021
Amber helped me out with my storage unit. She was very knowledgeable and professional. Should you have a need to rent a storage unit, I recommend that you drop by Cube Smart and ask for Amber. She will help you with your storage needs.
Qeela Bash
April 23, 2021
Amber was great. Very helpful
Kim Villalpando
April 11, 2021
Amber was very knowledgeable and very sweet. Great job. ??
John Hawkins
April 1, 2021
Helped a friend move his camper trailer in and had an issue with a car parked in his spot. Sharon and her crew took care of the issue quite rapidly and we were on our way out.
Paul Miller
March 24, 2021
The CubeSmart storage facility at 19840 FM 1093 in Richmond, TX has been the base for our business for many years and we have always received excellent service. The value of both the space (an inside storage unit and an outside covered parking space) and the service provided by the office staff is incredible compared to renting our own dedicated facility and having to keep it manned.
lee Sampson
March 14, 2021
Amber was very professional and detailed and provided great service.
aaron mitchell
March 9, 2021
Sharon has great customer service and the place is always clean
RicRic Vinyl
March 6, 2021
Mary S
March 1, 2021
We have two lockers here at CubeSmart. One was broken into by way of someone cutting the lock off. It was a high-security cylinder lock. They broke into several units in the back of the property. The management did not notify us for over a week. I don't think that's very good management skills. We have one climate controlled locker It was always too hot in the summer to really utilize comfortably. It was the drive up Locker that was broken into. The police were called but they did not call the renters whose lockers were broken into in a timely way. There are way too many lights that have been out ALL OVER THE PROPERTY for way too long. I told the office employee about it and we'll follow up on it again.
Darryl
February 16, 2021
I would recommend this storage to anyone. Sharon and her staff are great to work with and keeping the place clean and secure.
J Hawk
February 15, 2021
This is the best storage unit I have ever went to. Polite and helpful staff. Sharon Martin Villarreal Is a very nice and helpful. I was in and out in no time.
Michael L
February 13, 2021
Ervin Valles
February 8, 2021
Sharon and Amber are great! They made my new storage experience a ease.
Jeremiah Reeves
February 6, 2021
My experience with the employees of this location was very wonderful. They are always willing to help you with whatever question you have , i strongly recommend that you try them..
Zenaida Peacock
January 30, 2021
Julio Guerra
January 20, 2021
I have stored with this location for over a year. The general manager Sharon and her assistant work hard to ensure their customers are happy. I see them out on the property interacting with the customers, cleaning, checking on the facility. This is the only place I will store my items because of the way the management takes care of me.
R M
January 16, 2021
DO NOT STORE YOUR STUFF HERE! Do not deal with Location Manager Sharon I was robbed after three weeks of renting 20x10 storage. My last check of unit was Dec 13th and on my next visit Dec 16th I found door half way open. So three days lock was missing and door halfway open and no one in facility noticed that? Cubesmart Manager Sharon abouslutly did nothing and didn't care. I was robbed half of everything that I own and CubeSmart has proven to have horrendous customer service and have not been helpful in this process. There’s absolutely no point in paying money for “secure” facility....if your items aren’t actually secure.
Tim Anthony Griego
November 26, 2020
Very clean and easy access off the toll road.
Bubble Princess
November 6, 2020
Haven't had much issues with them. Decent customer service. Once you setup auto pay you dont really have to interact with anyone. Place could use more pest control as i saw 2 big spiders in the controlled areas. I cannot use moth balls because it makes my business packaging smell other than that place is good.
A Holmes
November 1, 2020
Great service. Adolpho was awesome. He gave me all the details and looked for specials and comparisons so I could save. And the GM Sharon is hands on and took care of me when I closed out my storage. From onboarding me to checkout... easy and professional.
Reginald Calais
October 7, 2020
Caleb Bean
August 25, 2020
This place is Awesome. The management is always accommodating and nice .
Sheila Santana
August 14, 2020
Ms. Sharon and the original manager when I moved it were awesome. Knowing that I lived so far away often overseas, they took care of me. I didn’t have to worry about nothing. Thank you all.
Celia Sweazie
August 10, 2020
Availability, ease of rental process online and customer service.
JESSI
July 31, 2020
Mr. Gomez was very polite and professional!! It was pleasure renting at this site because Mr. Gomez :D!!
Victor Garcia
June 25, 2020
Sharon, the General Manager was kind, caring always so friendly. She’s the difference maker!
Gene Lewis
May 29, 2020
Nope..unpleasant, unprofessional- definitely moving my stuff out very soon
Sharon J.
May 13, 2020
Joyce Ayres
April 18, 2020
My rv was vandalized, catalytic converter was stolen. 5 other units parked here were also vandalized the same night. No one was allowed to look at the camera video, not even the police. Come to find out this isn't the first time there have been thefts at this location. Will not be back and will not refer anyone !!
chuck telling
April 11, 2020
Super easy Super easy Super easy
ADEWALE QADRI
March 19, 2020
Your storage needs are well met here
ldywest31
March 15, 2020
Great customer service! Sharon did an excellent job explaining every detail!
Manuel Villarreal
February 15, 2020
Great place to store stuff. Manager knows what she's doing.
Kayden Villarreal
January 22, 2020
George Pitt
January 22, 2020
This is a great storage facility with friendly and professional managers (Sharon and Denzel) that always go above and beyond. The property is very clean and is well maintained, and the bathrooms are always spotless. We've been here for two years and have had nothing but positive experiences all-around.
Kris Martin
December 27, 2019
I stored a car here. Sharon was a great help. They have very clean bathrooms.
Wesley A. Story
December 20, 2019
We are very satisfied with our experience at Cube Smart. Sharon and Denzel are a great team and will go out of their way to help you with your storage needs and concerns. If you are looking for a clean, well kept, and well managed facility I would definitely recommend the Cube Smart at 19840 FM 1093. Sharon and Denzel are the greatest. You won’t be sorry.
Alexander Ramirez
December 17, 2019
Mohammad Ilyas
December 9, 2019
C F
December 3, 2019
They will RAISE your rent every single month, they will add $100 “auction fee” if you are late and then sell your possessions. Your access to your storage unit will get revoked after only six days late payment. I also got trapped inside the gate because it was 1 min after closing, I waited 45 minuted for their incompetent managers to get me out. I was with them for over one year and at the end they treated me very poorly, all they did was raise my rent every month. I tried to pay online, their system was down, then went to the actual office, their system was down. Unable to pay online yet still they added $100 fee plus 2-3 other bs fees. I would not recommend this place at all.
Dr. German A. Bracho V.
November 16, 2019
John Heffernan
November 6, 2019
We're 100% satisfied; Sharon and Denzel are GREAT, and have definitely gone out of their way to help us with our needs (and we're pretty needy)!
RnK Saldana
November 2, 2019
Denzel is super friendly! We are always greeted with a smile. If you are looking for a storage place, this is where you need to come. It is clean and very secure.
Ron Zombie
October 9, 2019
Ever since management switched and Sharon took over there has been an exceptional change in detail and customer care for the better. As a customer that spends most of his time in this location I’ve noticed the pleasant change and I’m very happy with the improvements made by management. Highly recommend using this location!
Luther Roberts
September 17, 2019
The new manager Sharon is more than accommodating and always goes above and beyond making sure the customers are happy and the facility is clean. Between Sharon and Denzel, I would fully recommend this facility!
Robin Amesty
September 13, 2019
cameron yamawaki
September 1, 2019
Best service I have ever had. Especially when the general manager Sharon comes in on her day off!
Juan Diego Villasmil
August 24, 2019
Michael Wagoner
August 21, 2019
I fully reccomend! The new management is phenomenal! Sharon is very helpful and goes above and beyond to make sure the facility is clean. If I could give a 6 star review I absolutely would!
Marianela Añez
August 19, 2019
mek
July 24, 2019
My mom has a storage unit at cubesmart and we were taking advantage of the complementary moving truck they provide you with and Sharon made every part of the process so easy! When we arrived Sharon had already made sure the truck was ready for us and made all the paperwork quick and painless! Sharon was so kind and personable it made the experience that much better!! I would recommend this storage facility to ANY AND ALL!
JoAnne Bies
July 16, 2019
Last minute when I was about to book another company’s storage unit, my brother told me about Cubesmart. I never heard of them before but I never needed a storage unit before. The experience has been great. The manager, Denzel, was remarkably patient with my million questions and switching gears. Every once in a while you come across a person helping you that is just what you need. The storage unit is well priced for the size. And I look forward to coming back and reporting good news on the day in and day out service.
Amanda Collins
July 7, 2019
Luis Jaimes
July 3, 2019
the service in this storage is excellent, the attention of its manager Sharon is very friendly and of great quality. I recommend them 100%
Brian Kalfus
April 12, 2019
Johndera Wheeler
April 5, 2019
Fl
April 5, 2019
Amazing costumer services professional and nice people.
Maria Mastrangelo
March 26, 2019
Last year I shopped around online for a storage close by and found this CubeSmart. The price was great in comparison to surrounding Storages and closer to Katy, where I live. I finally decided to go by and check them out. The office times are so convenient. They are opened even on Sundays which most storage places are not closed. The manager Denzel was very professional and willing to answer all my questions. I reserved a unit online, drove by, talked to him and WHALAH, got my business. I got access immediately and even got a month free. Very satisfied.
Marisol Venegas
March 5, 2019
Guillermo Munoz
February 16, 2019
Average stored until. Dry & Climate Control units, and open air space for large RV.
Joanne Green
January 31, 2019
The staff at CubeSmart Richmond have always been a great help to me when i needed it. The company overall win big in providing the best customer service.
MYB Business
November 9, 2018
Great Customer Service
Taylor Evans
October 21, 2018
carolyn Osborne
October 16, 2018
Leslie,the site manager is such a delightful lady.she was able to answer all of my many questions.She returned my calls quickly and was very accommodating. Keep up the good customer service Cubesmart!!
Nolan Robinson
October 7, 2018
These guys are very helpful and do whatever they can to help you out!
Joe Mennel
September 28, 2018
Awesome, friendly and helpful service!!
Abisola Uche
September 22, 2018
Okay
William Foster
September 21, 2018
Great service, cubes clean.
Curtis Szymczyk
August 22, 2018
Clean and secure.
Tony Sapp
July 25, 2018
Hussain Nagri
June 24, 2018
Tony Smith
June 17, 2018
Huge facility had no problems gaining access
Ganapathy Rajendran
June 11, 2018
Good place less$$$$
Jason Contreras
June 3, 2018
This location has always been great but I want to give a compliment for Amber's help yesterday. She went above and beyond in helping me ,first cutting through my old lock and purchasing a new one for my storage (cause I lost my key the day before). She was very professional and very helpful and did not care that the help she did for me went to 6:20, 20 minutes past their closing time. I really just want to put out this public compliment and say thank you again, Amber!
Julie Occhipinti
May 16, 2018
M Brown
April 22, 2018
C-
Jim Ward
April 13, 2018
Jay Gamble
April 4, 2018
Jamar Irby
April 4, 2018
Excellent staff and facilities. Great place with great pricing.
Patricia Martinez
March 21, 2018
gerald dori
March 16, 2018
Packing tape a nightmare to unravel.
Derrycke Morris
February 28, 2018
Nicolás Carrillo
February 24, 2018
Giovanni “Mr.G” Ortiz
December 4, 2017
Nicolas Carrillo
November 16, 2017
Harol Egans, Realtor
November 10, 2017
Best prices in town and the staff is very professional.
Andrew Egras
November 10, 2017
outstanding customer service from all the employees especially the manager, always willing to go out of their way to help their customers. even willing to go out and check the customers storage to make sure its secure when left open by the customer. will refer all my friends and family to this location because of how well they represent the cubesmart philosophy of the customer is number #1 !
Pablo Rodriguez
November 7, 2017
Ms. Shannon has been very helpful and always keep the property clean. Very professional.
Glen Mark
October 3, 2017
Was lucky to have found an available storage space here after Harvey, my house was flooded and I had to find a place to store my items that were not damaged. Was easy to sign up, easy and convenient access, and customer service was always great. Safe and secure environment. Would definitely use again if I have storage needs again in the future.
Nicolas Carrillo
September 5, 2017
Larry Chriss
August 18, 2017
Best prices great service
Andre Pickens
July 21, 2017
Jrock
June 17, 2017
Nothing but the best!
Sarai Reyes
June 12, 2017
Heavenly Goddess
June 7, 2017
It was a very difficult moment in my life to put my items in storage but the phenomenal caring customer service that Shannon and Amanda had showed me made it so easy. We went over options and they both rode me around in the golf cart to show me which one suits me then I made the final decision on two different days. On the two different days I came into CubeSmart I was greeted with a friendly smile and a heartfelt hello it means a lot. Great transition A+ Customer Service.
Bob Ginsburg
May 20, 2017
I have been using this location for 17 months now having moved from another location. I have rave reviews for where I am now because it is all about the Manager who is actually generally concerned about keeping you satisfied and is always asking if there is anything they can do. Most recently I needed to downsize and she stepped up to the plate yet again. Unfortunately I won't be needing the unit too much longer. I will certainly use them again. If you are in need of a storage facility then you would certainly be remiss if you did not check this location out. Coupled with great rates and absolutely clean storage units this Manager is certainly an asset to CubeSmart.
Alice Haislip
May 18, 2017
D.
April 6, 2017
I rented a climate controlled storage unit sight unseen from Cube Smart. I was hoping everything would fit and that it was a clean safe place. 8 months later I made it to check on my furnishings. I was very happy with the cleanliness of the storage unit and the surrounding area. As we removed our stuff to move into our new house I was very pleased to NOT find any signs of mice or bugs in our belongings. I know that can be an issue with other storage units I have used in other states I rented one. I found the desk clerk, Amanda, to be very personable and professional. She helped me with all my needs. I highly recommend the Cube Smart storage facility on 1093! UPDATE: after 4 years of paying over $300.00 a month and being flooded 3 times I have to change my review. Insurance isn’t worth a penny you are forced to pay. I didn’t get offered a new spot until the 3rd and worst flooding of my unit. I got no help moving my stuff and they raised that rent within 6 months.
Tony Sapp
February 28, 2017
Vincent Bottley
February 24, 2017
Great staff, everything was awesome!
Barry Alster
January 23, 2017
Amanda was great! Everything went really smooth. I've used them before this and would use them again.
Noemi Silva
November 19, 2016
If you want friendly service and people who truly care this is the storage service you should use. Amanda is great, and she will go the extra mile to help you. This the first time I've needed a storage facility and I'm grateful I ran into CubeSmart. Thank you!
Beverley Press
October 20, 2016
Very helpful staff, listened to my needs and accommodated to them.
stupid channel
October 17, 2016
Patricia Dillon
October 14, 2016
The customer service was exceptional! Got the spot I wanted and the price was reasonable.
Ganapathy Rajendran
August 26, 2016
Good place do business
Eric Low
June 7, 2016
Shanette was awesome to work with and did everything with a great smile. She got us a unit that fit what we needed at a great price immediately. She was also there to help the movers when they arrived the next day. Could not have asked for more.
David Powell
May 29, 2016
The associates were very helpful and competitive Earned my business
gilaan kotb
April 9, 2016
Great customer service and storage facility. Received a quote quickly with a follow up phone call. Best storage facility with rates in Katy/ Richmond area
Destiny Harris
March 14, 2016
Great customer service!!!! Great staff!!!!! They make you feel welcomed and wanted, they go above and beyond for every customer and I truly appreciate the efforts they put forth in accommodating my needs.
Benel Frederick
February 4, 2016
Robert Stauffer
December 13, 2015
Renting a space was effortless and friendly. They showed me three spots and let me pick the one I wanted.When I parked my motor home in it, the space was too short and I was charged a fee to upgrade to the next size parking space. I don't believe they should have charged me for the upgrade since the spaces they showed me were too short for my motor home. Other wise all was great
jay
September 29, 2015
quick, easy , painless, top notch customer service. Thanks
William Hosket
December 29, 2014
Exceptionally personable customer service. I closed out my storage space and parking spot the day before the next billing period, and not only did they prorate and refund a days worth of storage he even came outside to the shed to bring the papers for me to sign and close out. Phenominal customer service and quality storage sheds will definitely use again.
Otto Lykus
November 28, 2014
Good price lots of space and open late in case you got a lot of junk.
Aoife Aday
February 24, 2013
I called this location for storage as it is on my way to work everyday. The lady that answered the phone was very helpful. She answered all my questions and included information that I had not thought of. When I went to rent the space I found the place very clean and everyone behind the counter was friednly. I would recommend this place to family and friends.
Jessica Dowty
December 14, 2012
BAD EXPERIENCE: I called to get a quote & was given a decent price for climate & non climate units & was informed by a man there about access to the location and he explained how if I was to leave early it would be prorated. I called back & spoke to another person a woman and she told me he quoted me wrong & gave me prices about $75 more. Then told me the one I was looking for was not available she only had a climate controlled which was $100 more as well and that was all she could sell me. While on the phone with her I asked her to explain the information regarding the storage area, access & move out information and anything else I needed since I was given wrong information about the price. She didn't have it all together and was shuffling around papers & asking another woman names Sue. I put the unit on hold and my husband was going to head that way and sign the papers. When he arrived he was told rent was due on 1st of month & we would not be prorated if we left early and we would be out the rest of the month's rent. So he cancelled the order. I called back & spoke to the same woman asking her why she never informed me of the rent policy & the prorate policy like I had asked. She didn't have an answer. I told her it was bad customer service since I had asked for everything over the phone. It clearly states on the on hold message that the lines are recorded for customer service training. I told her she needed more training & needs to tell her customers everything prior to them getting anything. She passed the phone to SUE who I am assuming owns the place. Sue in-turn stated yelling " WHO IS THIS" & " WHO IS THIS" I told her she needed to have her people give exact information & train them better in customer service. SUE again was yelling -I can't put everything here because they are bad words. I told her she just lost a customer & I would let every one know not to do business with them. SUE is a bad talker & just cussed at me again & I hung up. ANYONE WANTING TO DO BUSINESS WITH PRIVATE MINI STORAGE ON FM 1093 IN RICHMOND. PLEASE DON'T UNLESS YOU JUST LIKE TO TOSS MONEY & HAVE PEOPLE TREAT YOU BAD. GOOD LUCK SUE.
