Reserve a Unit
10 feet by 20 feet Storage UnitLarge 10'x20'*
plus First Month Free
10 feet by 20 feet Storage Unit10'x20'* Unit
- Indoor Storage Unit
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Similar to how you protect your home and valuables, insurance and a lock are required to secure your storage unit. We offer affordable insurance options and secure locks at the time of rental.
1531 Montiel Rd
Escondido, CA 92026
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Breathe easier with affordable insurance options.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
- We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Resident Manager: There's a manager on site for added peace of mind.
- Move-In Truck Provided for Free: Load your belongings onto a free truck for more convenient transportation to our facility.
- Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
- Moving Labor Assistance Available: Pack up your things and have SML's moving and labor team move them for you.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
Escondido, CA 92026
Free Move-in TruckOffice Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Win-IQ ?
May 8, 2024
Jimbo was a great help, helped me save some money as well!
Julie Patterson
April 24, 2024
Last week I dropped my lock with the key in it and the darn key broke inside. Jim came out so quick and replaced it instantly! He was so sweet and I couldn’t believe how quickly he helped me. Super thankful for him and makes all the difference with other places I’ve rented at! Thank you Jimbo
Cathie Dorsett
April 23, 2024
A shout-out to Jim in the office, who provided outstanding service and was super nice to work with!
Bill Dorsett
April 23, 2024
Great service by Jimbo!! Easy to talk to.
Kaitlyn Shepherd
April 17, 2024
Krista is the best. She always is the most helpful and super nice.
Felix Lemus
April 17, 2024
Jim and Krista go above and beyond to keep the property clean! When I need storage I always come back here!
Joshua Dickenson
April 3, 2024
Krista and Sandy are great managers. They are friendly and made the whole process easy.
Greg Schultz
March 27, 2024
Krista made the whole process quick and easy.
L DeCa
March 19, 2024
We had an overall pleasant experience. We decided to change unit size last minute and Jim was helpful and accommodating.
Frank Rodriguez
March 17, 2024
Convience and the customer service
Yacziri C
March 15, 2024
Name Last
February 14, 2024
The staff are thieves. Cameras conveniently go off when a storage robbery occurs. EPD well aware of this place. Avoid at all costs.
Skye Newton
February 7, 2024
This is truly a nice storage facility with employees that know what customer service is thank u Jim and Krista for the nice experience. When having to go thru life and it's ups and downs it's a relief to be in good hands and treated like you matter. Thank you.
Jerry Joyce
February 6, 2024
The facility is nice and the customer service was great! However, the price increased consistently to a totally non-competitive rate (actually outrageous at 230% of an equivalent competitor).
Caroline Heinz
January 31, 2024
Every was smooth. Communication was clear.
Karen McKinnon
January 21, 2024
The young lady was so awesome that helped me I forgot her name but it's just my brain doesn't remember short-term things sometimes. I felt safe at this location and the customer service was 10 star if I could give it 10
Tyler S
January 16, 2024
Jill Borders
December 26, 2023
They take good care of us here at cube smart San Marcos!!! Thank you Krista!!! Raise should be coming your way!!
Sharon McCoy
December 6, 2023
Excellent service!!
Carlie Nemecek
November 27, 2023
Great facility! Clean, easy to access, friendly staff.
Joy Conley
November 12, 2023
Everything was so easy...and the staff very friendly and helpful.
Cammi Nabors
October 21, 2023
5 stars for Krista. She’s very helpful and nice. Made the experience very easy.
ziggystardust364
October 15, 2023
They are very kind, the place is very clean and kept safe at a good price
TAYLOR TAYLOR
October 7, 2023
I've had dozens of storage units all over San Diego, San Marcos, Temecula, and Anza and this place has THE BEST customer service!!! Jimbo and Krysta are both 5-stars! They also have very competitive pricing and very clean facilities! I highly recomend this place for your storage needs!!!
Leo Callan
September 25, 2023
Already a renter, needed more space on short notice because life gets complicated. Less than 10 minutes in the office & I'm already moving stuff into the additional space. Quick & simple, low stress???? Manager on-duty helping me was Jim
Rosa Munoz
September 14, 2023
I love the way the storage is set up. Very organized, very clean, great staff, I love the big elevators super easy to move things! I never struggled! Very well maintained. One little thing tho, there is no light in the storage but everything else is great!!!
Tim Hoeffliger
September 3, 2023
Clean, safe, the app makes entry and exit very easy. Beware of a price increase within 60-90 days if you book through a third party
Rita Carrillo
August 30, 2023
Krista, is doing an amazing job. Krista, Jim and Sandy are professional & efficient. I highly recommend them!
Peggy DeMello
August 29, 2023
Great service clean helpful environment
Shirley Aggasid
August 20, 2023
Online reservation, easy access, remote gate operation. Great service and clean facility
Lourdes Lopez
August 20, 2023
Is fine but need it a little cleaning and the rent is going up will stay longer but rent up and there's not AC
Sunny Singh
August 20, 2023
Good storage options and good prices
Rafael Rodriguez
August 16, 2023
T J
August 8, 2023
Krista is absolutely wonderful! Top notch service, very pleased with the transaction
visionurdreams
August 5, 2023
We have rented various storage units for 5 plus years. Krista is our 2nd manager and she is top notch! All she does here at the Montiel location, from maintaining a clean facility to helping us customers acquiring the best unit for our needs. Jim and Sandy are very helpful and pleasant too. You can say they are one team working together. In our opinion they are the best of the best!!!
Alejandra D
August 1, 2023
Krista is awesome very professionally and friendly. The storage facility is very well-maintained and organized love the elevator access and different storage options. Also very will secured. I feel that my things are well taken care of and safe. Thanks again!
Yasmin Balbuena
August 1, 2023
Krista and the Jim’s were so helpful. The prices fit my budget. Great team
Rob Crockett
July 22, 2023
Jim was very helpful when I ran into a problem, accessing my unit. Also the manager is really on top of things. The place is clean and we'll maintained. The only flaw is that I think you can't get carts when the office is closed
Gary Fiocco
July 19, 2023
Great service! I’ve been a customer for 10 years. Jumbo, Krista and Sandy are amazing! They’re always going above and beyond expectations.
Onofre Guerrero Jr
July 15, 2023
Great location! Staff is very helpful and informative.
Duane Brandstetter
July 8, 2023
I was actually visiting from out of town and went to the storage facility to help my mother-in-law. I’ve never used the storage facility before so I didn’t know what to expect. Fortunately, Krista went above and beyond. She was very helpful and for what it’s worth, my experience was excellent.
Yolanda Carrada
July 2, 2023
james joseph
June 25, 2023
Wonderful managers at the Montiel location. Really go that extra mie for service. Most appreciated.
Joe Newkirk
June 24, 2023
Great office staff! Krista and Jim were helpful when I was helping my sister move in.
cesar Martinez
June 24, 2023
I like the hours of access. it works for my schedule and convenient. Krista always greets me when she sees me on property and everyone in the office is nice.
Peggy Edmead
June 16, 2023
Moved in on a special rate only to have it suddenly increased a couple months later by $200 month
Teresa Del cid
June 11, 2023
that’s good place . It’s recommended
Samantha Heredia
May 31, 2023
Customer Service was amazing at this location and the area was always kept nice and clean. My storage unit was perfect and kept my belongings safe.
Julie Morgans
May 24, 2023
Christopher Martinelli
May 24, 2023
I love this storage facility. 5 mins from my home and fast access to the freeway. Gate hours are perfect for what I need. It’s always clean and management is friendly. Krista is especially helpful! Overall just an excellent facility!!!!
Mahim Khan
May 18, 2023
Clean. Nice customer service.
Jocelyn - The Browbershop
May 11, 2023
Christa gave me 5 star service all while dealing with about 10 other things. Haven’t experienced amazing customer service like that in a long time! Thank you for the wonderful experience
Mark Bell
May 10, 2023
Professional people. Helpful. The lighting is dark for my rental space. This can be fixed. Amazing you tolerate this.
Suzanna Fernandez
May 10, 2023
Staff was always friendly , helpful and kind.
Mahshid Mashayekhi
May 4, 2023
Beverly S
March 30, 2023
Great customer service at front office, easy to start the rental and easy to stop, elevator available to go to second floor, storage rooms were clean and located in well-lit hallways, felt very secure.
Terie Smith
March 26, 2023
The store is clean, the employees are helpful and friendly, the process of renting a unit was a breeze. I gave a 9 because the office is closed on Sunday, which means no carts available to us renters on that day.
Jennifer Prignano
March 24, 2023
Was super easy to hold and pay deposit and sign documents online. There were instructions and codes so I could get in without having to go to the desk. Everything was very easy!
Monica Sanchez
February 26, 2023
Andrew Reynolds
January 26, 2023
The staff was always friendly and helpful (especially the young lady who closed me out). The place is clean and appears safe. The driveway is wide and easy to access.
roldan dela rosa
January 26, 2023
Clean storage place, pricy, and you cannot contact the storage place online
Ryan H
January 25, 2023
Great service, selection, and pricing!
Celina Kelchner
January 17, 2023
Silvia Larios
January 15, 2023
Jose Garth
January 8, 2023
Friendly staff, clean location, reasonable prices.
Janice Symons
January 5, 2023
You all have been very professional and kind throughout our time with you. Thank you, Janice
Blake Brown
January 1, 2023
The staff was really nice and helpful with my needs.
Kat G
December 27, 2022
Genea Kearns
December 13, 2022
Amazing customer service and support. Clean, well-lit facilities.
sophie perez
December 12, 2022
polite staff, informative
jose ortiz
November 28, 2022
Check in was quick. I did most of the check in online. Iwhen i got to the office is this in five minutes that my unit and it was all good
Mason Bolin
November 28, 2022
No hassle, clean spaces, coded gates, helpful staff.
customkir
November 23, 2022
Clean well kept property. Secure. Friendly and helpful staff.
Gary Mastro
November 19, 2022
Always a friendly, professional and helpful staff. The property is clean and well maintained. I've been a customer for many years and don't desire to change.
Sonia Lee
November 1, 2022
My experience at the Escondido office was outstanding. Sandy was amazing, she gave me a tour and explained my options of units. Which I upgraded to a large unit thanks to her. The staff was cheerfully and friendly.
Cameron Voss
October 29, 2022
Good storage unit although the price is high they go above and beyond.
Maygan Baltazar
October 21, 2022
Unit was super clean as well as entire lot. Staff was always friendly and nice.
Rosana Ramos
October 17, 2022
First the price is way cheaper than the other places , 2nd it’s more secure 3rd The accessibility is way extended until 10 pm which is more convenient for people who’s is working late . 4th The staff is very nice But the only thing I need to recommend is the lighting in second floor it’s not enough light some Of the light is not working it’s kind a dim the hall way.The management should check the bulbs in the hallway if it is functioning or not .
Matt D
August 23, 2022
Cynthia Edmonson
August 1, 2022
I really thought that the young lady who rented me the storage that day was incredible. She was very informative and very nice. It's too bad not all people who work with the public can't be as pleasant as her. She knows her job very well which left me without any questions I might have had to ask. I compliment whomever hired her. I prefer doing business with employers like that and there was no question about where I would find a storage unit to store my belongings any further. Thank you for your courtesy.
A VarZamCa
July 31, 2022
Donna W.
July 23, 2022
I rented a 100 sq.ft. storage unit for a year at the Escondido CubeSmart on Montiel Rd. This storage campus is safe, well-maintained and the building, where my unit was located, was always clean.The manager, Christa, and other office staff provided great customer service- very professional and efficient.This location has a small moving truck for rent, which was an extra perk for me. I highly recommend CubeSmart at this location.
Prince Julius Cabigon
July 8, 2022
Awesome storage place. The best in Escondido
Richard Lacarte
June 5, 2022
Friendly staff and clean facility.
Juana Ventura
April 17, 2022
(Translated by Google) They are super responsible and strict (Original) Son super responsables y extrictos
Mark Guarino
April 17, 2022
Great place to keep stuff decent prices and it's pretty safe
Mark Guarino
April 17, 2022
Good place to store stuff decent price and safe
Dan Uroboros
April 9, 2022
Oziel Jabin Ibarra
April 7, 2022
Best customer service
Sylvia Rankin
March 30, 2022
I absolutely love them and I love krista she is so amazing and helpful great customer service skills love her
Neil Rankin
March 30, 2022
Krista has been the greatest customer service agent we could ever hope for.
M’BAKU NL Zeta Theta
March 30, 2022
Every storage I have ever used would only charge you for the days you use the facility, not this place. If you move out of the unit mid month they will not return your money so whatever day you move in, plan to move out the same day so you don’t get ripped off like I did!
Fernando Mercado
March 28, 2022
The staff at the place I had my storage in Escondido was SUPER helpful in Escondido!
Dave Gazzaneo
March 19, 2022
Place is clean, painted, looks nice. I had my unit broken into and about $10,000 worth of tools, equipment stolen. The facility told me they saw nothing on their surveillance video. Things stolen were large needing two people to move them and a truck to carry the large cabinets away. My guess is it's an inside job, or they have no surveillance video. There are no less than 3 cameras close to my unit and no footage at all? Something is wrong with that. I would never use CubeSmart, I believe they lied to me about security from the beginning or it's an inside job. they get one star for being a clean facility.
Dave G.
March 2, 2022
Honestly, the people are what makes the difference. Krista and Jim at the San Marcos/Escondido location worked with me from day one to ensure that my storage experience was a good one. Let's face it...nobody likes to rent a storage unit. It's expensive and is giant hassle to pack and box stuff up and move it. It's admitting defeat that you have stuff that you can't part with, but that has (in some way) become a burden to you. Jim and Krista made the experience as good as it could be.
Jeana Eklund
February 26, 2022
Elias Mourra
February 17, 2022
The manager Jim Is very helpful. Also the staff is a pleasure to deal with. Kind and respectful.
Nefertari I
February 10, 2022
Great customer service extremely helpful throughout the two years of having a storage. Bill went above and beyond To help me every time I needed help or had a question. Thank you Bill for making my experience easy-going And worry free
Marc Bird
February 9, 2022
Employees and their good attitudes. Cleanliness and accessibility of the storage unit. Hours of operation. Good price. Reason for storage was, building a new shed at the house, and when finished, moving from storage to the new shed.
Amir Yusupov
January 19, 2022
Harry Gillung
November 29, 2021
Website easy to use. Facility was very clean and had good access hours. No notice required to when moving out.
Karen Evans
November 27, 2021
It's a good storage facility. We have used them for over 5 years
Dudley Green
November 23, 2021
Security on site
Katalin Veselenyi
November 17, 2021
Loved my experience with Krista! Very kind and helpful. Glad I found this place
keith yocky
November 11, 2021
Very friendly and helpful staff and very clean facilities
Andre Corbett
October 30, 2021
D. Smith
October 30, 2021
Jim Irish
October 21, 2021
Helpful staff, easy access and clean facility.
Paul Lowell
September 13, 2021
Rosie H
September 8, 2021
Easy check in and out. Clean spaces. Ease of acces
Michael Fikes
August 22, 2021
Manager was very straight forward, helpful. Made experience very pleasant.
C P Juan Martin del Campo
August 18, 2021
Great place, good rates
Alex-randolph Abraham
August 12, 2021
Ivon Sosa
July 29, 2021
Kristi Stone
July 22, 2021
Always courteous, clean and professional.
Robin Prior
July 17, 2021
Great customer service ! Friendly. Helpful. Made everything so easy!
Sergio V
July 10, 2021
Jim and Krista are always on top of things. I enjoy renting here. Always a clean property and friendly staff!
Leonard Marshall
July 8, 2021
Still waiting to hear back from CubeSmart regarding the refund to my account
leonard marshall
July 4, 2021
I did not receive a refund even though I vacated the unit 2 days into the month of July 2021 which I had fully paid for - very disappointing
Craig Servis
June 27, 2021
They are over all a good storage place, they are open till around 9pm, no night access. And the pricing is pretty low. There is one girl on staff who can be rude, but other than that it's cool.
kelly brunz
June 17, 2021
Kathi Medlock
June 12, 2021
Needed a storage unit temporarily. I researched locations, cost, and hours of accessibility. CubeSmart was priced reasonably, convenient to my house, very clean and has great gate hours. They were super helpful when I had to delay my move in, made sure I knew about the use of the truck and dollys, and easily switched me to a smaller unit when needed. Krista was always very friendly and helpful when I stopped by the office. I don't need the unit now, and I will miss the people!
Barbara Lamond
May 27, 2021
The unit I needed was available and Michael helped me reserve it online. It was easy.
Irma Corona
May 24, 2021
MELODY MCGILL
May 18, 2021
Rob B
May 1, 2021
Stevie Foote
April 23, 2021
Friendly staff that's very helpful. The manager Krista goes the extra mile. By far the fastest storage unit I've ever rented. No complaints, except, it would be nice if the restrooms stayed open till the gate closed.
Diana Perez
March 25, 2021
Krista was very polite and helpful when helping me choose a storage unit. I would recomend for every to go here first before any other place. Their prices are also very good and reasonable.
G, Lawrence A
March 19, 2021
Matt Derk
March 12, 2021
Tom Maynard
March 6, 2021
Ease of working with you staff, also moving in & out.
Rebeccah Ryden
February 14, 2021
Clean facilities, great customer service, and very convenient gate hours.
Heather Hardy
February 11, 2021
Easy to work with and easy to communicate with.
Trinni Schreier
February 10, 2021
Facilities were clean, equipment always functional, accessibility time was reasonable
Neil McInnes
February 8, 2021
what service!! Thank you. I signed up online on Saturday afternoon, Within 90 minutes i received a call from Jim confirming all details and answering any questions for my move-in the next day. Sunday morning i was shown the unit and completed the paperwork, Easy peasy. Very nice and competent staff. the facility is spotless, A great experience.
John Aviles
February 6, 2021
I felt that the staff was very helpful and courteous. Also the location was kept very clean.
Connie Bleher
February 1, 2021
It was easy to get set up online and to get ahold of someone when needed.
Steven Huot
January 29, 2021
Insensitive to customers businesses
jocelyn esquer
January 21, 2021
Reasonable pricing, lots of surveillance so I know my stuff is safe. Great services and special thanks to Jim for helping me get my keys out of the drain too!
Liz Silva
January 8, 2021
kara lee
December 29, 2020
It was so easy to set up. Clean environment. Helpful staff on phone and in person.
Ana Sundell
December 28, 2020
Flawless move Knowledgeable staff
rc4hawk
December 9, 2020
Korey H
November 18, 2020
Chris C
November 13, 2020
Daniel Smith
November 11, 2020
Lisa Sprauge
October 20, 2020
The place is clean and secure
Guitar Man
October 9, 2020
The staff, Krista, was helpful and easy to work with. The facility was clean and easy to navigate. The experience was very good.
Ivan Suman
October 4, 2020
Now after a new 5-star local manager is serving the things are much better then recently and the facility customer service is not only about promises. I was decided to leave all my cubes. The new manager helped to solve my recent problems so I left only one of my three cubes there because of increasing of rent. Be prepared that after your contract is signed a "loyal customer" increase of price will come soon. For now I am giving 5 stars to 1531 Montiel Rd, Escondido CubeSmart facility and I am giving 0 stars to CubeSmart general customer service and marketing policy when I needed to solve my recent problems. Thats 3 star average from me.
Gregory Carriker
October 4, 2020
Thomas Webb
October 2, 2020
Elise, the general manager and her employees have provided me with friendly and great customer service.I would highly recommend using cube smart for your storage facility in Escondido California.
JUST LOVE AND PASSPORTS
September 23, 2020
Fast and Easy. My wife called in a week before we could make it down to the location to check out the unit they had available. They held the unit we wanted with no deposit, just a verbal approval we were interested. Made it down to do a quick inspection and set up. Wendy was most helpful and was very patient with us. This is our first time needing a storage unit that will have all our personal belongings. It's safe to say after we checked this storage facility out, we have nothing but confidence in our items being secure here. Thank you!
Luke Swingle
September 20, 2020
Great place, great manager Aspen very friendly, awesome attitude and very helpful
Ricky Norris
September 19, 2020
It’s been great Manager has been Super super person to deal with
rachel culver
September 17, 2020
I have been very pleased with this facility so fa. My move-in process was smooth and enjoyable. Krista made sure to answer any questions I had and was extremely friendly and thorough. Thank you again!
Ann Patterson
September 12, 2020
Great employees! Krista was super helpful, and made a stressful situation much easier. Thank You!
Nan Brown
September 11, 2020
Thank you Wendy! She was very helpful & friendly!
Jim Brown
September 11, 2020
Very friendly and Wendy was awesome
Jim Brown
September 11, 2020
camysia horne
August 20, 2020
I walked into the place and there were 2 people ahead of me. Wendie quickly acknowledged me. I didn't mind waiting because it was obvious she was all alone. Eventhough she didn't have any help, she was still polite kind informative and very helpful. She answered all of my questions thoroughly. I'm a manager at a major grocery store in the area, and I only wish I could find genuine people like her. You just don't find people as gracious and patient as she was. A true treasure.
Grace Demnianiuk
August 18, 2020
Wendy and the staff at CubeSmart have been so helpful. We recently rented 3 units. The units are clean and easy accessible. Wendy made it very easy for us to move in. I highly recommend CubeSmart for your next storage facility.
Naoenda Hunga
August 14, 2020
Hello! I'd like to share my experience with CubeSmart. The management & team have always been friendly and fast to solve any last minute problems. I like how well kept the grounds & buildings look. Extended access hours are a big convenience. Thank you for the best service ever.
Jesse McMillan
August 13, 2020
Great place. Clean. Hours are great never had any issues.
Adriana Vallecillo
August 9, 2020
Great location right off the freeway, the instructions were super clear and easy to set up, the access to the storage unit are very easy to get too you can pull in with you le truck and load and unload to the storage unit.
Christine Scordino
July 28, 2020
Easy access, very helpful customer service. Great location.
Ummi C
July 24, 2020
carolyn cali
July 19, 2020
Amazing. You can do everything online. Literally don't have to anything but go on the website, make a payment ( first month free!!!) and just show up to your assigned locker where your lock will be patiently waiting inside
Khai Van Nguyen
June 26, 2020
Honest and not deceptive. Reasonable gate times and hours. Convenient and we'll laid out. Good for social distancing. Not cramped together or restricting.
Moses Chairez
June 1, 2020
We loooved the complimentary van. What a help. I refer everyone mostly because of that.
Ricky Villa
May 30, 2020
Cube smart , what a great worth while storage facility / compound . I’ve had three different experiences with cube smart , that’s three different time frame date month and year and my experience s for those times have been exactly what’s expected from cube smart . Thanks for your courtesy timely fashion and directive ness , and to the cube smart auto com center thanks . Your professionalism goes a long way . Directions not without , Ricky Villa
Tricia Buckland
May 28, 2020
Sue Ryan
May 8, 2020
Not recommended personnel lazy Facility filthy
Brunie LaBozzetta
May 8, 2020
Very friendly and knowledgeable staff. Prices also very reasonable. If I were to have one criticism it would be lack of lighting in the units themselves..
jesus gonzalez
March 30, 2020
DARROW PALMA
March 24, 2020
As a 2 year loyal customer, I outgrew my 5X10 and was worried that the next size up would be too expensive, and I would have to find another storage company. CubeSmart came through with an affordable option to stay in the same facility and I was easily able to transfer my contents the next day all within my budget. Thank you CubeSmart!
Mary Stein
March 24, 2020
Elise was very friendly, professional and helpful. Facilities looked well kept. Sadly I have to cancel the account because I made a mistake choosing the location.
Sergio V
March 6, 2020
I started as an auction buyer here and I have turned into a cubesmart customer myself. I have been to multiple facilities but none have this high level of customer service. All of the employees here are great. I love this place.
Vows From The Heart
February 28, 2020
Elise, Nicole and Dante are awesome people to work with.. .From the very first phone call and with each office visit, they go above and beyond to make sure we are happy with their services facility. In addition, you can't beat the FREE use of their moving van. We saved $$$ from day one with their internet pricing, free month offer and the moving van! Thank you for making things so easy!
Star Thomas (Stefanie)
February 26, 2020
A Smith
February 5, 2020
Top notch and professional!! ELISE and NICOLE made my experience about as good as it could have been. I've had to use different storage units over the years because of work and moving and the staff usually doesnt care to help. ELISE and NICOLE not only set everything up but they set the customer service bar as high as it can be. I won't store anywhere else, I'm a Cubesmart customer for life!!!
chad randall
January 27, 2020
clean simple rules user friendly no irratating staff on golfcart bugging around ...refreshing and professional and clean....well done cubesmart robot
Robert Sharpell
January 20, 2020
Wonderful place to store our extra belongings. As a senior, the increased rates, after a period of time, is difficult for our budget!!!
Al Dykstra
January 6, 2020
It would be such a better storage place if they would clean the hallway floors routinely... Also have better lighting near the storage units since the unit s have NO lights at all inside them.. For the price of the units?? Lighting should be included.. Very dark in every unit.. very frustrating.. Monthly expense on batteries for lighting..
Sean Wiggins
November 21, 2019
debra williams
November 15, 2019
Cost too much to store things
Jeanne O'Leary
November 4, 2019
Great! Im happy to be a customer for over a year especially after being with another facility for a short time. It is gated and the friendly, professional staff keep up with the cleanliness. They are chain so it is a more professional place to store stuff. Very happy here!
mekakay Lee
November 1, 2019
JIMMY YAMADA
October 4, 2019
Sg Reyes
October 4, 2019
Terrible company
Josh
October 1, 2019
Very helpful! Nicole was there by herself and backed up but still was patient and made sure she assisted me with everything I needed and answered all my questions.
mike Vinyard
September 26, 2019
George Bender
September 2, 2019
Love this place
Olga Martinez
September 2, 2019
David GONZALEZ. ’me
August 20, 2019
Not truthful manager is a liar, evil lady that has a discrimination against veterans with a disability!
Dan Wood
August 8, 2019
Ummi Lewis
August 8, 2019
They are really efficient & friendly. ??
Matt Grills
August 3, 2019
I have been a long time client of CubeSmart, even before it was CubeSmart. I am very pleased with my most recent transfer within the facility. I had to wait a bit due to how popular the units are at this location, but management put me on a waiting list and contacted me as soon as a unit became available. This is the first time I have been on the second floor. The freight elevators are spacious and it was easy to transfer my storage. The only advice I would give is that if you have specific measurements you are trying to fill, make sure to see the unit so you can measure out from wall to the door. If you are using storage racks this can make a difference. Why still 5 stars when I am giving advice, because hands down this storage facility remains the best I have found and the managers make an effort to keep the facility running well and serving the needs of their customers. I would easily recommend storing here.
Jose Hernandez
July 20, 2019
Very helpful, kind, and honest.Thanks
Diana
June 23, 2019
Brent Turpin
June 17, 2019
Thanks for the smooth switch !
epiphany Seaman
May 21, 2019
Matthew Grills
May 11, 2019
I have been using CubeSmart for almost a decade and have never had a reason to leave. You always think the grass might be greener at another location, but the staff and facilities of CubeSmart have always kept me here. Dante helped me out with moving from my current 10X10 to a 10X20, making the process simple and quick. The staff's attention to detail and helping customers with their needs has always been the best example of customer service. As for facilities, they are always clean with carts provided for your convenience. I continue to remain impressed with CubeSmart and its service, which is why I stay. -------------------- Another update (2021.01) - had to switch to another unit and it was easily done with the help of Erica. I have been here for many years and every time I think it might move for some reason, I realize this is a great facility and I continue to be impressed. Highly recommend.
Danika Baptista
April 8, 2019
Great overall experience. Super bummed nobody told me about the cube smart rental truck discount :-/ definitely would have utilized that service and saved some money. Hopefully they will inform others unlike myself.
max Quintania
April 2, 2019
Juan Gonzalez
March 29, 2019
The staff is very helpful and polite. I highly recommend it. The units are very clean and safe.
Jill F
March 25, 2019
Kris Kane
March 16, 2019
Great place to store your stuff! Christian at the front desk was professional and courteous. A good experience, quick and easy.
David Vargas
March 15, 2019
anthony iraci
February 9, 2019
Been storing my belongings for five years and just recently got a second unit. Nicole and Elise are super awesome and help out till your satisfied. They are very friendly and funny. They bend over backwards to help me. I have a bad back and they brought me a cart. Overall super clean and we'll maintained. You will not find a cleaner facility.
Joe O'Connor
January 24, 2019
Fresh paint looks great. Safe and secure place for my things
Gideon Shuster
November 26, 2018
Emme Stone
November 13, 2018
Curtis Collinson
October 16, 2018
Shirley Brittan
September 22, 2018
cesar HDZ.
September 7, 2018
Latoya Lot
September 4, 2018
George Bender
September 4, 2018
dalia underwood
August 31, 2018
I'd of given -5 but not available, almost doubled rate since initially rented and have had locks taken off twice, once by them and 2nd time by someone breaking in.....find another company if at all possible!!!!
dalia underwood
August 30, 2018
Overpriced
Lisa Charles
August 29, 2018
The lady at the desk was nice and fast I was in and out within minutes...I would recommend it to anyone
John Peaveler
August 1, 2018
Great storage place. Very friendly staff.
Pedro Elenes
July 17, 2018
Jonathon Moore
July 7, 2018
The site was meticulously clean and the staff was great! I recommend to everyone.
Tony Barba
July 3, 2018
Staff professional and courteous. But, surprised at how clean, secure and efficiently run the property is. Very happy.
George Meyer
June 24, 2018
Exellent customer service. Clean, easy access facility.
J M
June 13, 2018
emmett albergotti
June 12, 2018
Paul Haggard
June 5, 2018
Very helpful staff. Very nice and show real concern for the customer.
Lydia perez
May 26, 2018
Lessly was amazing. She went all out and stayed after hours to help me. Because of traffic I was late. Give this girl a raise, she deserves it.
Daniel “Danny, Dan” Chestnut
April 6, 2018
CubeSmart at my area of Escondido is simply the best! Very professional and courteous staff there make it a great place to do business. I give them 5 stars for the facilities and especially the office staff
Fred Flintstone
March 4, 2018
Very friendly staff, easy to work with. The downsides are cost and access. I moved out here from IA a couple years ago, and storage units here are far and away more expensive (back home I had a 10x30 for $100/month) I am also used to 24 hr access, which CubeSmart (and others I suppose) do not have. One BIG issue with CubeSmart is that if you are inside after hours, the gate will not open to let you out. Then what?
Allen Raymond
January 30, 2018
Professional staff, cleanliness, affordable
Nick Rodriguez
January 24, 2018
This place is a life saver! Or should I say stuff saver and the employees are the best.
Alex Brown
January 23, 2018
After relentlessly searching for a storage I ended up moved my stuff for 7 months at this location due to the warm welcome. The customer service team are very professional, courteous, family oriented, positive, caring, problem solving, and I could go on far days. Furthermore, I have a extremely positive business relation with all the members at this location. I believe cube-smart upper echelon of management should take a visit to this location to see how energetic they are with serving their customers. Elise Brown is way too funny and she's always willing to help with anything. Lastly, I am willing to do with business with this team, they have the compassionate, competency, and commitment to serve their customers and the local community.
John Slusser
January 19, 2018
This facility is great! Christian, Dante and Elise are always so helpful and great to work with! The property is always clean and the gate hours are great! I would recommend to anyone that needed storage.
Juliana Ramos
January 19, 2018
Super friendly employees. Super clean.
David Ambrose
January 19, 2018
Friendly staff , open and clean facility , easy to access
John Reckinger
January 19, 2018
I have been to a lot of storage facilities over the years. Cubesmart is clean and the staff is very friendly. I will recommend to family and friends.
Richard G
January 18, 2018
Matt Garland
December 21, 2017
diana !
December 16, 2017
kate godfrey
November 7, 2017
Friendly, knowledgeable, good business people, clean facility, great hours of operation, safe location
Karen Trzynka
October 28, 2017
Marc
October 3, 2017
The staff is very friendly and knowledgeable and can help with your moving needs.
Bill Ehrman
September 29, 2017
Well organized, logistics spot on, free rental truck to move our goods to new home awesome customer service. Extremely friendly, flexible & personable service...before, during & after goods moved to our new place. Will recommend them to anyone having to store goods for lengthy time! :-)
William Schroeder
September 23, 2017
Reasonable pricing
Joseph Montoya
September 8, 2017
Rachel Gonzalez
August 25, 2017
Warning! Do NOT store your items here!! It has the one star because I needed to give it something to be able to post- but Cube Smart deserves negative stars! So here is my appalling story that I am sharing so others don't have this happen to them. I relocated into central San Diego from North County for about 6 months, and in doing so I needed to put stuff in storage as I did not have as much space at my new place. Well, I hardly ever went to my storage unit during this time, but when I finally did earlier this month when I moved back to North County, I discovered that the lock they have you buy for the "best security" had been replaced with a different lock as my key thing no longer worked, and when I did get my storage unit opened it was a complete disaster. Everything had been rummaged through and so, so much of my stuff had been stolen. I can't begin to explain how violated and disturbed I am by this. And the workers there (who are obviously the ones behind this) just tell me that they have no idea how this could ever happen, and they are sorry, blah, blah, blah- it is just disgusting! I had to have the cops come and file a report- and apparently this is something that happens at storage places which I was completely unaware of. And they tell you that they have cameras so you think your stuff will be safe, but come to find out that they don't have cameras Inside, only outside... what, are you kidding me?!? Thanks for lying to me and falsely advertising security at your company! So basically it was determined that they realized I didn't visit my storage unit and they put a new lock on it so they could just have a free for all and take whatever they pleased when they wanted to. Whatever you do- DO NOT use this storage place, and if you already do- please take your stuff somewhere else. This place needs to go out of business; I can't believe there are people out there who do this- it is so disconcerting. These people even took a lot of my personal items which I can not replace and honestly have no idea why someone would take... stealing items to resale or whatever I somewhat understand happening given the awful people thieves are; and I can replace that stuff in time, but why on earth take my personal items? They are just horrible, sickening people there who completely took advantage of me and my situation. I could go on and on, but please be aware of the crime that goes on here, spread the word to everyone you know, and help get this absolutely terrible place out of business!!!
Mary Ehrman
July 30, 2017
Helpful, efficient, courteous. Staff was great!
Victor York
July 23, 2017
Danny Wells
July 20, 2017
John Hutchinson
July 16, 2017
At first i had a very very High opinion of CubeSmart while i was not customer of theres. When became one of there customers i found out the truth about them. I had been dealing with CubeSmart for 2 years on and off, pay different people storage bills many times for 1 reason or another. The other day i rented one of there storage units and in less than 24 hours i had received a eviction notice for some thing i really had no knolage of what to do because of CubeSmarts lack of communications and what to do if i got locked in after the gate closed at 10 pm. I had been in my storage getting ready for me to move in the next day. As a result of me getting to the gate 15 minutes late and being locked in for the night and haveing no knolage of what to do if i got locked in, and after i had looked all over for a emergency phone number to call for help so i could go home that night, I finally realized that i was stuck there till morning I decided that it would best to just stay in my van untill morning and talk to the office in the morning when they open up. Later on that morning while i was loading up my stuff in a moveing truck i recived a phone call from some one in the office of CubeSmart telling me that i had been evicted because of me being locked in the compound on accident the night before. I went to office wright away to find out why i was evicted for a honist mistake by me. I told them what had happened the night before and not being able to find any kind of emergency way out. I informed the office that i had not been properly told what to do if i got locked in and telling them it was done on purpose at all I was still told that i was evicted any way. I colmly agreed to leave on good terms with CubeSmart and i was told that CubeSmart would be refunded all my money for the storage the day before minus the admin fee and CubeSmart would have the refund put back on my credit card. That was over a week ago and the refund still has not been put back on card. Especially when i was told it would be on my card in not more than 3 days. I truley belive that i had properly told what to do that night and if they would given me a courteous notice that they were about to lock up for they the night like every other of the storsges i have worked with in the past ,i belive that i would still be with CubeSmart. And if they would give me a second chance to stay there. I would still be there. Thank you very much for your time John s Hutchison.
Vayork York
July 5, 2017
Traves DeGraffenreid
June 22, 2017
Thank you to Krista i now have a unit to store my things she made the experience very easy all of the cubesmart locations should have someone like Krista all your customers would leave 5 stars and thank you again Krista you are awesome.
ken hashimoto
May 29, 2017
Kylie Hanson
May 25, 2017
Expensive and customer service sucks.
Chris Roach
May 15, 2017
I've had tons of storage units and this is the best. Great customer service and clean units.
Allen Raymond
May 14, 2017
Down to earth fun LIVELY people. Units are very clean as well as the property. It's a Lowe's to a Home Depot in that it is big in space to pass someone if needed...
Rachel Padilla
May 14, 2017
I have been with them for couple of years and it's very nice and convient
Bee Gee
April 11, 2017
wendy melendrez
April 2, 2017
Brandon Clegg
March 21, 2017
Eric Young
March 15, 2017
Very secure storage facility
David
January 1, 2017
Michael Scur
December 21, 2016
Have had a great experience with storage here.
Dave Reeves
November 29, 2016
Sky Oliver
September 29, 2016
Fabiola Ramirez
September 5, 2016
The staff is friendly and so funny. It's so pleasant to chat with the staff. I recommend this place to everyone looking for a safe and good quality storage facility.
Justin Beeson
September 5, 2016
Clint K
June 29, 2016
Open late, friendly staff, clean, well organised ostentatious building
Borg Ipod
March 12, 2016
William Kachele
February 17, 2016
They told me if I presented them with my homeowners insurance that I would not have to pay insuracne and they would refund me for it. I called the company and nothing happened. I want my money back! W.K San Marocs, CA
Jazmine
February 3, 2016
This is by far the best self-storage facility I've ever used in my entire life... no exaggeration. From the staff and customer service to the cleanliness and security of the units, everything here is topnotch. Every single time I've called or come in, anyone who's helped me has been extremely friendly and helpful...which is rare for most places. The prices are more than fair especially considering the type of service you'll receive, plus they frequently offer deals online so you can get the first month free or half off. Furthermore, they have a moving truck for customers to use and it's a lot cheaper than renting from u-haul or other companies. Christian is AMAZING at his job and is usually the one who helps me yet never fails to exceed my expectations. He always greets me with a smile and is a genuine, caring person who goes above and beyond to accommodate customers. I swear I think he's some sort of superhero and he deserves a promotion or raise to say the least lol THANK YOU to the entire CubeSmart team for making my move stress free and enjoyable. I truly appreciate it :)
andy Chen
November 11, 2015
The storage facility's staff are very helpful and friendly, i would love to recommend this facility to anyone who needs to store things.
Diane Frank
September 28, 2015
CubeSmart Self Storage Very friendly and helpful staff. Alfonzo was great. Showed us the unit, offered us some wardrobe boxes to use, and had us sign up the day we moved in. Michael actually signed us in on that actual move-in day and was more than helpful in getting us set up. We were given a different unit from the first one we were shown but without a problem, they changed us to the one we first saw. No problem!! Great staff, really clean facility. Glad we picked this one.
EvaN
September 25, 2015
The best experience ever!!! During my stressful moments, the personal was able to accommodate to my needs. thank you guys !!!
Aa Cc
September 9, 2015
Viewed Storage unit before purchasing Value deals for Storage Unit and additional units Professional and friendly Manager and Employee Quick and Easy purchase Easy move in, Moved in same time as purchase Loaner equipment Products for purchase if you forget to buy items beforehand
Ben Moore
August 3, 2015
Very nice and friendly office staff. Very accommodating and helpful. Location is easy to get to. Long access hours 6-10 better than most places
Alan Mathieu
June 13, 2015
BEWARE! NO cameras monitor the halls! A thief picked the disk lock they sold me and stole $2k of stuff plus irreplaceable family paintings. BEWARE! The insurance you are forced to buy does not cover anything if your lock is picked so there is no damage to prove "forced entry"!
Tanya
March 16, 2015
Proficient, helpful, friendly staff. On my move in day, the provided me with dollies and carts (free of charge) right by the elevator to ease moving my large appliances without worry. Facility is clean, safe and secure. Only giving a 4 star because I've only used a unit for less than a month, but i'm sure a 5-star rating will be in order!
R Abbott
February 4, 2015
My sister and I have shared space at CubeSmart for 2+ years. We have found the staff to be very helpful. When we need extra space on a short-term basis, they try very hard to get us something convenient and close. Greatly appreciated. The location is marvelous--close to both I-15 and SR78--so very accessible. Compared to our previous locations, CubeSmart is a 100% upgrade.
rob brueggemann
October 5, 2014
Office staff is always wonderful to work with. Great location - have 2 storage areas, was able to get the new in the same building as the first one.
